Having worked in health care for more than two decades, I can say that a fundamental requirement is that all health care workers should have a minimum level of compassion for their fellow human beings. The video of Esmin Green shows no compassion for her. Unfortunately there are those health care workers who don’t seem to have this very basic requirement. All too often I’ve seen health care providers at all levels who do not appear to have the necessary compassion for their patients that translates into good patient care. We need more effective methods to remove them if we are to ever improve our current health care system.
Richard G. Lanzara, MPH, Ph.D.